These terms apply to orders placed with Muntqa. By completing an order, the buyer agrees to the product details, price, payment method, and delivery timing shown by the store. Custom or made-to-order items may require confirmation before production.
02Privacy
Muntqa uses customer details only to process orders, arrange communication or delivery, and support the purchase. Customer information is not sold or shared for unrelated purposes.
03Refunds
Refunds, exchanges, and cancellations are reviewed by Muntqa based on the product condition, customization status, and preparation or delivery progress.